In the event of a hacker attack, every minute counts. We explain what really matters in the event of an attack and how you, as a customer, can benefit from our IT experts.
Are you observing unusual activity in the IT network, unknown software on your device or unauthorized access requests? All of these could be signs of an ongoing hacker attack. Now is the time to act quickly before the intruders can spread further through the system or steal sensitive data and information. Even if you have only the slightest suspicion, it is better to be safe than sorry – it is better to react too often than to have to bear the consequences of a successful attack. As a business owner, there is also the risk of being held personally liable for damages.
The Incident Response Retainer from Trufflepig Forensics is a contractually guaranteed emergency service for companies that want to be sure of receiving fast and effective help in the event of a hacker attack. As a customer, you have access to an emergency telephone 24/7, through which you can receive help at any time. As a rule, you will receive immediate support. If this is not the case, you will be called back within an hour. If on-site intervention is required, our IT experts will be with you within a day. “We don"t pay in the event of damage, we help in the event of damage,” explains Aaron Hartel, commercial director of Trufflepig Forensics. “This means that whenever there is a suspicion of a hacker attack, and it is not specified what kind of attack it is – it can also just be a suspicion of phishing – then you can call us on this emergency phone number.”
If it is indeed a hacker attack, we determine as quickly as possible how the attackers gained access to the system and how far they have already spread. Our experts then do everything in their power to protect your data and remove the intruders from the IT system. The goal is to thoroughly process the incident, identify any vulnerabilities and develop a long-term concept for better IT security. If you would like to have your IT security checked for further vulnerabilities, this is possible with the Trufflepig Pentest. Together we will put together an individual package that is tailored to your company. You can arrange a non-binding consultation appointment at any time.