Most safety incidents are caused by human error. Trained employees recognize dangers more quickly and act responsibly.
A security-conscious company enjoys the trust of customers and partners - and minimizes the risk of headlines in the event of data leaks.
Many regulations (e.g. GDPR, ISO 27001) require awareness and training measures.
Prevention is usually much cheaper than dealing with a security incident.
Ideally on a regular basis - for example, annually for all employees and also when important changes occur (new systems, processes, threat situations). Repetition consolidates knowledge and keeps everyone up to date.
Not necessarily. E-learning modules, webinars or short interactive sessions can be very effective and can be easily integrated into everyday working life. A mixture of different formats is often best.
By tracking key performance indicators (KPIs) such as phishing click rate, number of security-related incidents or test results from training courses. It is important that the measures are constantly evaluated and optimized.
Basic topics are password security, phishing detection, social engineering, handling sensitive data and reportable incidents. Building on this, further specific content can be added depending on the industry (e.g. handling payment data).
Ideally, a central position should be appointed (e.g. CISO or security officer) who is in close contact with HR and the IT department. Management should also actively support and exemplify the measures.
